Privacy policy

Privacy Policy

This website is owned and operated by LANISILKS ("we," "our," "us"). The term "our online services" includes our website, as well as our social media pages on Instagram, Facebook, Pinterest, and other platforms we manage. The term "our services" refers to both our online presence and our products.

If you use any of our services, we will refer to you as "user," "visitor," "you," "your," or "yours" in this policy.

1. What Information Do We Collect?

When you purchase from our store, we collect certain personal information, such as:
✅ Your Name, Address, and Email (for order processing and customer support)
✅ Your IP Address (to understand your device, browser, and location for security and analytics)
✅ Marketing Preferences (if you opt-in to receive updates and promotions)

2. Consent

✅ How Do You Give Consent?

When you provide personal information (e.g., placing an order, verifying payment, arranging delivery, or processing returns), we assume you consent to its collection and use for that purpose only.

If we request your personal information for secondary purposes, like marketing, we will either:
🔹 Ask for your explicit consent, or
🔹 Provide an option to opt out.

❌ How to Withdraw Consent?

You can withdraw your consent anytime by emailing us at services@lanisilk.com.

3. Disclosure of Information

We may disclose your information only if required by law or if you violate our Terms of Service.

4. Third-Party Services

Some third-party providers (such as payment processors) require your personal information to process transactions. Each provider has its own privacy policies, so we recommend reviewing them for details on how they handle your data.

📌 Example: If you are in Canada but use a U.S.-based payment gateway, your information may be subject to U.S. laws, including the Patriot Act.

🔗 External Links: If you click a link on our store that takes you to a third-party website, our Privacy Policy no longer applies. Please review the privacy policies of those sites.

5. Security

We take strong security measures to protect your personal data:
🔒 SSL Encryption: Your credit card details are encrypted via SSL (Secure Socket Layer) technology.
🔒 AES-256 Encryption: We store sensitive data with industry-standard encryption.
⚠️ While no internet transmission is 100% secure, we comply with PCI-DSS standards and other best practices to safeguard your data.

6. Cookies

We use cookies to enhance your browsing experience. Here are some of the cookies we use:

  • _session_id: Stores session details (referrer, landing page, etc.).
  • _shopify_visit: Tracks visits for analytics (expires after 30 minutes).
  • cart: Stores shopping cart details (expires in 2 weeks).
  • _secure_session_id: Used for secure browsing sessions.

You can choose to opt out of cookies through your browser settings.

7. Age of Consent

By using our site, you confirm that you are at least the age of majority in your state/country, or you have given us permission to allow your minor dependents to use this site.

8. Changes to This Policy

We may update this policy from time to time. Changes take effect immediately upon posting. If there are significant changes, we will notify you.

📌 Company Merger or Sale: If our business is sold or merged, your data may be transferred to the new owners to continue providing services.

9. Currency & Location Tracking

By using our website, you consent to:
✔ Allowing third parties to process your IP address to determine your location for currency conversion.
✔ Storing the selected currency in a temporary session cookie (deleted when you close your browser).

⚠️ Note: Using this feature does NOT automatically make your store GDPR compliant. Please review GDPR guidelines for full compliance.

Questions & Contact

📩 If you need to access, update, or delete your personal data, or if you have any privacy-related concerns, please contact our Privacy Compliance Officer at services@lanisilk.com.